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Torbrowser not starting

I recently installed Whonix on windows and the browser is not starting. Hopefully someone can identify the problem.

user@host:~$ whonixcheck
[INFO] [whonixcheck] Connected to Tor.
[INFO] [whonixcheck] Whonix is produced independently of, with no guarantee from, The Tor Project. Whonix is experimental software. Do not rely on it for strong anonymity. [INFO] [whonixcheck] Whonix APT Repository: Enabled.
When the Whonix team releases BUSTER updates,
they will be AUTOMATICALLY installed (when you run apt-get dist-upgrade)
along with updated packages from the Debian team.

user@host:~$ torbrowser
cp: cannot stat ‘/home/user/.cache/tb/temp’: Permission denied
cp: cannot stat ‘/home/user/.cache/tb/files’: Permission denied
cp: cannot stat ‘/home/user/.cache/tb/tbb_version_last_downloaded_save_file’: Permission denied
cp: cannot stat ‘/home/user/.cache/tb/gpgtmpdir’: Permission denied
[ERROR] [torbrowser] /usr/bin/torbrowser script bug.

No panic. Nothing is broken. Just some rare condition has been hit.
Try again later. If this is a transient issue, it can be safely ignored.

There is likely a solution for this problem.

It may or may not be possible to fix but further information may be required.

Debugging information:

BASH_COMMAND: cp --verbose --recursive --no-clobber “/var/cache/tb-binary/.cache” “$tb_user_home/”
exit_code: 1

tb_browser_folder: /home/user/.tb/tor-browser

tb_user_js_target_file: /home/user/.tb/tor-browser/Browser/TorBrowser/Data/Browser/profile.default/user.js

output: /usr/lib/msgcollector/msgcollector
output_opts: --icon /usr/share/icons/anon-icon-pack/tbupdate.ico --parentpid 7791 --identifier torbrowser --parenttty /dev/pts/0 --whoami user
progressbaridx:

Experts only:
bash -x torbrowser

Instructions for reproduction of this issue?

Try this:

sudo chown --recursive user:user /home/user

Nope same error message:

user@host:~$ torbrowser
cp: cannot stat ‘/home/user/.cache/tb/temp’: Permission denied
cp: cannot stat ‘/home/user/.cache/tb/files’: Permission denied
cp: cannot stat ‘/home/user/.cache/tb/tbb_version_last_downloaded_save_file’: Permission denied
cp: cannot stat ‘/home/user/.cache/tb/gpgtmpdir’: Permission denied
[ERROR] [torbrowser] /usr/bin/torbrowser script bug.

sudo ls -la /home/user/.cache/tb/
sudo rm -r /home/user/.cache/tb/
bash -x torbrowser

how do you insert terminal output stripped from links?

I don’t understand the question. What links and why they need to be
stripped?

If you want to redact things just copy it into a temporary text file and
remove whatever you think needs redaction.

I know there is a post opened here “Torbrowser not starting” but it is still unresolved in my case.
I have set up all good whonix gateway and whonix workstation.
When I run whonixcheck, I get the following:

“INFO: Whonix is produced independently of, with no guarantee from, The Tor Project. Whonix is a research project. hxxps://www.whonix.org
INFO: Whonix APT Repository: Enabled. When the Whonix team releases BUSTER updates, they will be AUTOMATICALLY installed (when you run apt-get dist-upgrade) along with updated packages from the Debian team. Please read hxxps://www.whonix .org/wiki/Trust to understand the risk. If you want to change this, use:
Start Menu -> System -> Whonix Repository
INFO: Debian Package Update Check Result: No updates found via apt-get.
INFO: Please donate! See: hxxps://www.whonix .org/wiki/Donate”

And so the connection is set up correctly. Now when I start tor browser, I used to get the same lines as in the post I attached.
And so I followed the steps, and execute the commands:

sudo chown --recursive user:user /home/user
sudo ls -la /home/user/.cache/tb/
sudo rm -r /home/user/.cache/tb/
bash -x torbrowser

But I got the following error. Well, at the time I was writing this I decided to post from the start of the terminal. At the end of the terminal you can see the error correspondence to the command “bash -x torbrowser”. At first I also tried to remove tor browser and reinstall by my self.

EDIT: I end up posting the problem here (https://hastebin.com/usikixigav.xml) because it says I can’t post links. Basically I got another error and I can’t open torbrowser

HELP is very apreciated :slight_smile:

You can post links now.

That hastebin link doesn’t work. Please proceed posting the log here encapsulated on code tags.

```
text paste here
```

OMG, link is broken. I used hastebin because I was on tor an pastebin was requesting CAPTCHA like 4 times in a row, I was tired.
I am going to upload images so we know exactly how it looks like.
First, we check all works right, and whonix-gateway and whonix-workstation give a good result when executing whonixcheck z-1.png and z-2.png (https://ibb.co/mNHdqvR and https://ibb.co/GPP1VHg).
Then what I wanted to do is run the browser, by going to the menu and click tor browser, and I get the following z-3.png https://ibb.co/3yk38gL

So to solve this error, I though in installing firefox, and then installing a new tor browser, but I could not install firefox, but I could install chromium. Here is exactly all the two commands.

user@host:~$ sudo apt-get install firefox
Reading package lists... Done
Building dependency tree       
Reading state information... Done
Package firefox is not available, but is referred to by another package.
This may mean that the package is missing, has been obsoleted, or
is only available from another source

E: Package 'firefox' has no installation candidate
user@host:~$ sudo apt install chromium
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following additional packages will be installed:
  chromium-common chromium-sandbox fonts-liberation libjsoncpp1 libminizip1
  libre2-5 libu2f-udev
Suggested packages:
  chromium-l10n chromium-shell chromium-driver
The following NEW packages will be installed:
  chromium chromium-common chromium-sandbox fonts-liberation libjsoncpp1
  libminizip1 libre2-5 libu2f-udev
0 upgraded, 8 newly installed, 0 to remove and 0 not upgraded.
Need to get 49.6 MB of archives.
After this operation, 180 MB of additional disk space will be used.
Do you want to continue? [Y/n] y
Get:1 tor+https://deb.debian.org/debian buster/main amd64 libjsoncpp1 amd64 1.7.4-3 [75.6 kB]
Get:2 tor+https://deb.debian.org/debian buster/main amd64 libminizip1 amd64 1.1-8+b1 [20.4 kB]
Get:3 tor+https://deb.debian.org/debian buster/main amd64 libre2-5 amd64 20190101+dfsg-2 [161 kB]
Get:4 tor+https://deb.debian.org/debian-security buster/updates/main amd64 chromium-common amd64 80.0.3987.162-1~deb10u1 [256 kB]
Get:5 tor+https://deb.debian.org/debian-security buster/updates/main amd64 chromium amd64 80.0.3987.162-1~deb10u1 [48.1 MB]
Get:6 tor+https://deb.debian.org/debian-security buster/updates/main amd64 chromium-sandbox amd64 80.0.3987.162-1~deb10u1 [141 kB]
Get:7 tor+https://deb.debian.org/debian buster/main amd64 fonts-liberation all 1:1.07.4-9 [827 kB]
Get:8 tor+https://deb.debian.org/debian buster/main amd64 libu2f-udev all 1.1.9-1 [7,344 B]
Fetched 49.6 MB in 59s (846 kB/s)                                              
Selecting previously unselected package libjsoncpp1:amd64.
(Reading database ... 86883 files and directories currently installed.)
Preparing to unpack .../0-libjsoncpp1_1.7.4-3_amd64.deb ...
Unpacking libjsoncpp1:amd64 (1.7.4-3) ...
Selecting previously unselected package libminizip1:amd64.
Preparing to unpack .../1-libminizip1_1.1-8+b1_amd64.deb ...
Unpacking libminizip1:amd64 (1.1-8+b1) ...
Selecting previously unselected package libre2-5:amd64.
Preparing to unpack .../2-libre2-5_20190101+dfsg-2_amd64.deb ...
Unpacking libre2-5:amd64 (20190101+dfsg-2) ...
Selecting previously unselected package chromium-common.
Preparing to unpack .../3-chromium-common_80.0.3987.162-1~deb10u1_amd64.deb ...
Unpacking chromium-common (80.0.3987.162-1~deb10u1) ...
Selecting previously unselected package chromium.
Preparing to unpack .../4-chromium_80.0.3987.162-1~deb10u1_amd64.deb ...
Unpacking chromium (80.0.3987.162-1~deb10u1) ...
Selecting previously unselected package chromium-sandbox.
Preparing to unpack .../5-chromium-sandbox_80.0.3987.162-1~deb10u1_amd64.deb ...
Unpacking chromium-sandbox (80.0.3987.162-1~deb10u1) ...
Selecting previously unselected package fonts-liberation.
Preparing to unpack .../6-fonts-liberation_1%3a1.07.4-9_all.deb ...
Unpacking fonts-liberation (1:1.07.4-9) ...
Selecting previously unselected package libu2f-udev.
Preparing to unpack .../7-libu2f-udev_1.1.9-1_all.deb ...
Unpacking libu2f-udev (1.1.9-1) ...
Setting up libminizip1:amd64 (1.1-8+b1) ...
Setting up libu2f-udev (1.1.9-1) ...
Setting up chromium-sandbox (80.0.3987.162-1~deb10u1) ...
Setting up fonts-liberation (1:1.07.4-9) ...
Setting up libre2-5:amd64 (20190101+dfsg-2) ...
Setting up chromium-common (80.0.3987.162-1~deb10u1) ...
Setting up libjsoncpp1:amd64 (1.7.4-3) ...
Setting up chromium (80.0.3987.162-1~deb10u1) ...
Processing triggers for desktop-file-utils (0.23-4) ...
Processing triggers for mime-support (3.62) ...
Processing triggers for hicolor-icon-theme (0.17-2) ...
Processing triggers for libc-bin (2.28-10) ...
Processing triggers for man-db (2.8.5-2) ...
Processing triggers for fontconfig (2.13.1-2) ...
user@host:~$ 

But unfortunately, when I run chromium, I get the following screen in every website I try to go, z-4.png https://ibb.co/chGsC0p
ERR_NAME_RESOLUTION_FAILED

So then I went to the post I execute those commands, but now I do not find all the code I ran, so I executed another time:

Linux host 4.19.0-9-amd64 #1 SMP Debian 4.19.118-2+deb10u1 (2020-06-07) x86_64
Welcome to Whonix-Workstation ™!
https://www.whonix.org

Whonix Copyright (C) 2012 - 2020 ENCRYPTED SUPPORT LP
Whonix is Freedom Software, and you are welcome to redistribute it under
certain conditions; type "whonix-license" <enter> for details.
Whonix is a compilation of software packages, each under its own copyright and
license. The exact license terms for each program are described in the
individual files in /usr/share/doc/*/copyright.

Whonix GNU/Linux comes with ABSOLUTELY NO WARRANTY, to the extent
permitted by applicable law; for details type "whonix-disclaimer" <enter>.

Whonix is a derivative of Debian GNU/Linux and based on Tor.

Whonix is produced independently from the Tor (r) anonymity software and
carries no guarantee from The Tor Project about quality, suitability or
anything else.

Whonix is a research project.

default user account: user
default password: changeme

Type: "whonix" <enter> for help.
uwt INFO: Stream isolation for some applications enabled. uwt / torsocks will be automatically prepended to some commands. What is that? See:
uwt INFO: https://www.whonix.org/wiki/Stream_Isolation/Easy
user@host:~$ sudo chown --recursive user:user /home/user
[sudo] password for user:         
user@host:~$ sudo ls -la /home/user/.cache/tb/
total 20
drwxr-xr-x 4 user user 4096 Jun 15 00:46 .
drwxr-xr-x 7 user user 4096 Jun 15 00:46 ..
drwxr-xr-x 2 user user 4096 Jun 15 00:46 files
-rw-r--r-- 1 user user    4 Jun 15 00:46 tbb_version_last_downloaded_save_file
drwxr-xr-x 2 user user 4096 Jun 15 00:46 temp
user@host:~$ sudo rm -r /home/user/.cache/tb/
user@host:~$ bash -x torbrowser
+ set -e
+ set -o pipefail
+ set -o errtrace
+ '[' -f /usr/lib/helper-scripts/pre.bsh ']'
+ source /usr/lib/helper-scripts/pre.bsh
++ set -o errtrace
+++ mktemp
++ TEMP_FILE_PRE_BSH=/tmp/tmp.cf6u8ps8pI
++ test -o xtrace
++ true 'INFO: Setting DEBDEBUG to 1, because xtrace (-x) is set.'
++ DEBDEBUG=1
++ '[' 1 = 1 ']'
++ set -x
++ '[' '' = true ']'
++ colors
++ '[' xterm-256color = '' ']'
++ [[ -t 2 ]]
+++ type -t errorhandlergeneral
++ '[' '' = function ']'
+++ trap -p ERR
++ '[' '' = '' ']'
++ trap error_handler_pre ERR
++ bash -n /usr/lib/helper-scripts/pre.bsh
++ bash -n torbrowser
++ own_filename=torbrowser
++ source_config_folder
++ '[' '' = '' ']'
++ pre_bsh_settings_folder=torbrowser_pre.d
++ shopt -s nullglob
++ local i
++ true 'folder 1: /etc/torbrowser_pre.d/*.conf'
++ true 'folder 2: /usr/local/etc/torbrowser_pre.d/*.conf'
++ shopt -u nullglob
++ check_scripts_to_skip
++ local skip_script
+ '[' -n '' ']'
++ basename /usr/bin/torbrowser
+ SCRIPTNAME=torbrowser
+ '[' -n '' ']'
+ IDENTIFIER=torbrowser
+ '[' -n '' ']'
+ ICON=/usr/share/icons/anon-icon-pack/tbupdate.ico
+ trap tb_error_handler ERR
+ main_function
+ root_check
++ id -u
+ '[' 1000 '!=' 0 ']'
+ true
+ tb_preparation
++ whoami
+ who_ami=user
+ command -v qubesdb-read
+ '[' -n '' ']'
+ is_qubes=false
+ '[' '' = TemplateVM ']'
+ '[' -n '' ']'
+ tb_user_home=/home/user
+ echo /home/user
+ grep -q tor-browser
++ dirname /home/user
+ tb_user_home_dirname=/home
+ '[' -n '' ']'
+ tb_install_folder=tb
+ '[' -n '' ']'
+ tb_install_folder_dot=.tb
+ '[' -n '' ']'
+ tb_browser_name=tor-browser
+ '[' -n '' ']'
+ tb_settings_folder=torbrowser.d
+ '[' -n '' ']'
+ tb_title='Tor Browser'
+ '[' -n '' ']'
+ tb_wiki=Tor_Browser
+ '[' -n '' ']'
+ tb_bin=torbrowser
+ '[' -n '' ']'
+ tb_browser_runner=start-tor-browser
+ '[' -n torbrowser ']'
+ '[' -n '' ']'
+ tb_home_folder=/home/user/.tb
+ '[' -n '' ']'
+ tb_browser_folder=/home/user/.tb/tor-browser
+ '[' -n '' ']'
+ tb_user_js_target_file=/home/user/.tb/tor-browser/Browser/TorBrowser/Data/Browser/profile.default/user.js
+ '[' -n /usr/share/homepage/whonix-welcome-page/whonix.html ']'
+ export TOR_DEFAULT_HOMEPAGE
+ '[' '' = '' ']'
+ '[' :0.0 = '' ']'
+ display=:0.0
+ output=/usr/lib/msgcollector/msgcollector
+ local my_tty
+ local my_tty_exit_code
+ my_tty_exit_code=0
++ tty
+ my_tty=/dev/pts/0
+ '[' '!' 0 = 0 ']'
+ '[' /dev/pts/0 = '' ']'
++ whoami
+ who_ami=user
+ output_opt_1='--icon /usr/share/icons/anon-icon-pack/tbupdate.ico'
+ output_opt_2='--parentpid 6256'
+ output_opt_3='--identifier torbrowser'
+ output_opt_4='--parenttty /dev/pts/0'
+ output_opt_5='--whoami user'
+ output_opts=("$output_opt_1" "$output_opt_2" "$output_opt_3" "$output_opt_4" "$output_opt_5")
+ TITLE='Tor Browser Starter (by Whonix developers)'
+ tb_config_folder_parser
+ '[' -n torbrowser.d ']'
+ shopt -s nullglob
+ local i
+ for i in /etc/${tb_settings_folder}/*.conf /rw/config/${tb_settings_folder}/*.conf /usr/local/etc/${tb_settings_folder}/*.conf
+ bash -n /etc/torbrowser.d/30_default.conf
+ source /etc/torbrowser.d/30_default.conf
+ tb_templatevm_check
+ '[' false = false ']'
+ true 'Not running in Qubes.'
+ return 0
+ tb_qubes_dvm_template
+ echo ''
+ grep -q --invert-match '\-dvm'
+ true 'INFO: not running inside Qubes DVM Template, ok.'
+ return 0
+ check_tb_updater_first_boot_done
+ '[' '' = TemplateVM ']'
+ local systemctl_output
+ local wait_counter
+ wait_counter=0
+ true
++ systemctl --no-pager --no-block status tb-updater-first-boot.service
+ systemctl_output='● tb-updater-first-boot.service - Helper Service for /usr/bin/torbrowser to determine when it is save to Copy Tor Browser from /var/cache/tb-binary to user home by Whonix developers
   Loaded: loaded (/lib/systemd/system/tb-updater-first-boot.service; enabled; vendor preset: enabled)
   Active: active (exited) since Mon 2020-06-15 15:29:30 UTC; 31min left
     Docs: https://github.com/Whonix/tb-updater
  Process: 446 ExecStart=/bin/true (code=exited, status=0/SUCCESS)
 Main PID: 446 (code=exited, status=0/SUCCESS)'
+ break
+ tb_copy_from_root_to_user_maybe
+ '[' '' = none ']'
+ local done_file
+ done_file=/home/user/.tb/first-boot-home-population.done
+ '[' '!' -d /home/user ']'
+ '[' '!' -d /var/cache/tb-binary ']'
+ '[' -d /home/user/.tb/tor-browser ']'
+ '[' -e /home/user/.tb/first-boot-home-population.done ']'
+ '[' -d /var/cache/tb-binary/.cache ']'
+ cp --verbose --recursive --no-clobber /var/cache/tb-binary/.cache /home/user/
'/var/cache/tb-binary/.cache/tb' -> '/home/user/.cache/tb'
'/var/cache/tb-binary/.cache/tb/temp' -> '/home/user/.cache/tb/temp'
'/var/cache/tb-binary/.cache/tb/temp/tbb_remote_folder' -> '/home/user/.cache/tb/temp/tbb_remote_folder'
'/var/cache/tb-binary/.cache/tb/temp/sha256_output' -> '/home/user/.cache/tb/temp/sha256_output'
'/var/cache/tb-binary/.cache/tb/temp/tar_fifo' -> '/home/user/.cache/tb/temp/tar_fifo'
'/var/cache/tb-binary/.cache/tb/temp/pv_wrapper_fifo' -> '/home/user/.cache/tb/temp/pv_wrapper_fifo'
'/var/cache/tb-binary/.cache/tb/files' -> '/home/user/.cache/tb/files'
'/var/cache/tb-binary/.cache/tb/files/sha256sums-unsigned-build.txt.asc' -> '/home/user/.cache/tb/files/sha256sums-unsigned-build.txt.asc'
'/var/cache/tb-binary/.cache/tb/files/sha256sums-unsigned-build.txt' -> '/home/user/.cache/tb/files/sha256sums-unsigned-build.txt'
'/var/cache/tb-binary/.cache/tb/tbb_version_last_downloaded_save_file' -> '/home/user/.cache/tb/tbb_version_last_downloaded_save_file'
+ '[' '' = true ']'
+ '[' -d /var/cache/tb-binary/.tb/tor-browser ']'
+ mkdir -p /home/user/.tb
+ cp --verbose --recursive --no-clobber /var/cache/tb-binary/.tb/tor-browser /home/user/.tb/tor-browser
cp: failed to access '/home/user/.tb/tor-browser': Permission denied
++ tb_error_handler
++ local exit_code=1
++ local 'MSG=torbrowser script bug.

No panic. Nothing is broken. Just some rare condition has been hit.
Try again later. If this is a transient issue, it can be safely ignored.

There is likely a solution for this problem.

* Please see the Whonix News. <a href=https://forums.whonix.org/tags/important-news>https://forums.whonix.org/tags/important-news</a>
* Whonix User Help Forum. <a href=https://forums.whonix.org>https://forums.whonix.org</a>
* And Whonix Documentation. <a href=https://www.whonix.org/wiki/Tor_Browser>https://www.whonix.org/wiki/Tor_Browser</a>

It may or may not be possible to fix but further information may be required.

* Try start from command line. <a href=https://www.whonix.org/wiki/Tor_Browser#From_the_Command_Line>https://www.whonix.org/wiki/Tor_Browser#From_the_Command_Line</a>
* Try start from command line with debugging enabled. <a href=https://www.whonix.org/wiki/Tor_Browser#In_Debugging_Mode>https://www.whonix.org/wiki/Tor_Browser#In_Debugging_Mode</a>
* If you don'\''t mind to repair that Tor Browser install, reinstall of Tor Browser would also likely solve this. <a href=https://www.whonix.org/wiki/Tor_Browser#reinstall>https://www.whonix.org/wiki/Tor_Browser#reinstall</a>

Debugging information:

BASH_COMMAND: <code>cp --verbose --recursive --no-clobber "/var/cache/tb-binary/$tb_install_folder_dot/$tb_browser_name" "$tb_browser_folder"</code>
exit_code: <code>1</code>

tb_browser_folder: <code>/home/user/.tb/tor-browser</code>

tb_user_js_target_file: <code>/home/user/.tb/tor-browser/Browser/TorBrowser/Data/Browser/profile.default/user.js</code>

output: <code>/usr/lib/msgcollector/msgcollector</code>
output_opts: <code>--icon /usr/share/icons/anon-icon-pack/tbupdate.ico --parentpid 6256 --identifier torbrowser --parenttty /dev/pts/0 --whoami user</code>
progressbaridx: <code></code>

Experts only:
<code>bash -x torbrowser</code>'
+++ /usr/lib/msgcollector/br_add 'torbrowser script bug.

No panic. Nothing is broken. Just some rare condition has been hit.
Try again later. If this is a transient issue, it can be safely ignored.

There is likely a solution for this problem.

* Please see the Whonix News. <a href=https://forums.whonix.org/tags/important-news>https://forums.whonix.org/tags/important-news</a>
* Whonix User Help Forum. <a href=https://forums.whonix.org>https://forums.whonix.org</a>
* And Whonix Documentation. <a href=https://www.whonix.org/wiki/Tor_Browser>https://www.whonix.org/wiki/Tor_Browser</a>

It may or may not be possible to fix but further information may be required.

* Try start from command line. <a href=https://www.whonix.org/wiki/Tor_Browser#From_the_Command_Line>https://www.whonix.org/wiki/Tor_Browser#From_the_Command_Line</a>
* Try start from command line with debugging enabled. <a href=https://www.whonix.org/wiki/Tor_Browser#In_Debugging_Mode>https://www.whonix.org/wiki/Tor_Browser#In_Debugging_Mode</a>
* If you don'\''t mind to repair that Tor Browser install, reinstall of Tor Browser would also likely solve this. <a href=https://www.whonix.org/wiki/Tor_Browser#reinstall>https://www.whonix.org/wiki/Tor_Browser#reinstall</a>

Debugging information:

BASH_COMMAND: <code>cp --verbose --recursive --no-clobber "/var/cache/tb-binary/$tb_install_folder_dot/$tb_browser_name" "$tb_browser_folder"</code>
exit_code: <code>1</code>

tb_browser_folder: <code>/home/user/.tb/tor-browser</code>

tb_user_js_target_file: <code>/home/user/.tb/tor-browser/Browser/TorBrowser/Data/Browser/profile.default/user.js</code>

output: <code>/usr/lib/msgcollector/msgcollector</code>
output_opts: <code>--icon /usr/share/icons/anon-icon-pack/tbupdate.ico --parentpid 6256 --identifier torbrowser --parenttty /dev/pts/0 --whoami user</code>
progressbaridx: <code></code>

Experts only:
<code>bash -x torbrowser</code>'
++ MSG='torbrowser script bug.<br />
<br />
No panic. Nothing is broken. Just some rare condition has been hit.<br />
Try again later. If this is a transient issue, it can be safely ignored.<br />
<br />
There is likely a solution for this problem.<br />
<br />
* Please see the Whonix News. <a href=https://forums.whonix.org/tags/important-news>https://forums.whonix.org/tags/important-news</a><br />
* Whonix User Help Forum. <a href=https://forums.whonix.org>https://forums.whonix.org</a><br />
* And Whonix Documentation. <a href=https://www.whonix.org/wiki/Tor_Browser>https://www.whonix.org/wiki/Tor_Browser</a><br />
<br />
It may or may not be possible to fix but further information may be required.<br />
<br />
* Try start from command line. <a href=https://www.whonix.org/wiki/Tor_Browser#From_the_Command_Line>https://www.whonix.org/wiki/Tor_Browser#From_the_Command_Line</a><br />
* Try start from command line with debugging enabled. <a href=https://www.whonix.org/wiki/Tor_Browser#In_Debugging_Mode>https://www.whonix.org/wiki/Tor_Browser#In_Debugging_Mode</a><br />
* If you don'\''t mind to repair that Tor Browser install, reinstall of Tor Browser would also likely solve this. <a href=https://www.whonix.org/wiki/Tor_Browser#reinstall>https://www.whonix.org/wiki/Tor_Browser#reinstall</a><br />
<br />
Debugging information:<br />
<br />
BASH_COMMAND: <code>cp --verbose --recursive --no-clobber "/var/cache/tb-binary/$tb_install_folder_dot/$tb_browser_name" "$tb_browser_folder"</code><br />
exit_code: <code>1</code><br />
<br />
tb_browser_folder: <code>/home/user/.tb/tor-browser</code><br />
<br />
tb_user_js_target_file: <code>/home/user/.tb/tor-browser/Browser/TorBrowser/Data/Browser/profile.default/user.js</code><br />
<br />
output: <code>/usr/lib/msgcollector/msgcollector</code><br />
output_opts: <code>--icon /usr/share/icons/anon-icon-pack/tbupdate.ico --parentpid 6256 --identifier torbrowser --parenttty /dev/pts/0 --whoami user</code><br />
progressbaridx: <code></code><br />
<br />
Experts only:<br />
<code>bash -x torbrowser</code>'
++ '[' '' = '' ']'
++ true
++ /usr/lib/msgcollector/msgcollector --icon /usr/share/icons/anon-icon-pack/tbupdate.ico --parentpid 6256 --identifier torbrowser --parenttty /dev/pts/0 --whoami user --messagex --typex error --titlex 'Tor Browser Starter (by Whonix developers)' --message 'torbrowser script bug.<br />
<br />
No panic. Nothing is broken. Just some rare condition has been hit.<br />
Try again later. If this is a transient issue, it can be safely ignored.<br />
<br />
There is likely a solution for this problem.<br />
<br />
* Please see the Whonix News. <a href=https://forums.whonix.org/tags/important-news>https://forums.whonix.org/tags/important-news</a><br />
* Whonix User Help Forum. <a href=https://forums.whonix.org>https://forums.whonix.org</a><br />
* And Whonix Documentation. <a href=https://www.whonix.org/wiki/Tor_Browser>https://www.whonix.org/wiki/Tor_Browser</a><br />
<br />
It may or may not be possible to fix but further information may be required.<br />
<br />
* Try start from command line. <a href=https://www.whonix.org/wiki/Tor_Browser#From_the_Command_Line>https://www.whonix.org/wiki/Tor_Browser#From_the_Command_Line</a><br />
* Try start from command line with debugging enabled. <a href=https://www.whonix.org/wiki/Tor_Browser#In_Debugging_Mode>https://www.whonix.org/wiki/Tor_Browser#In_Debugging_Mode</a><br />
* If you don'\''t mind to repair that Tor Browser install, reinstall of Tor Browser would also likely solve this. <a href=https://www.whonix.org/wiki/Tor_Browser#reinstall>https://www.whonix.org/wiki/Tor_Browser#reinstall</a><br />
<br />
Debugging information:<br />
<br />
BASH_COMMAND: <code>cp --verbose --recursive --no-clobber "/var/cache/tb-binary/$tb_install_folder_dot/$tb_browser_name" "$tb_browser_folder"</code><br />
exit_code: <code>1</code><br />
<br />
tb_browser_folder: <code>/home/user/.tb/tor-browser</code><br />
<br />
tb_user_js_target_file: <code>/home/user/.tb/tor-browser/Browser/TorBrowser/Data/Browser/profile.default/user.js</code><br />
<br />
output: <code>/usr/lib/msgcollector/msgcollector</code><br />
output_opts: <code>--icon /usr/share/icons/anon-icon-pack/tbupdate.ico --parentpid 6256 --identifier torbrowser --parenttty /dev/pts/0 --whoami user</code><br />
progressbaridx: <code></code><br />
<br />
Experts only:<br />
<code>bash -x torbrowser</code>' --done
++ /usr/lib/msgcollector/msgcollector --icon /usr/share/icons/anon-icon-pack/tbupdate.ico --parentpid 6256 --identifier torbrowser --parenttty /dev/pts/0 --whoami user --messagecli --typecli error --titlecli 'Tor Browser Starter (by Whonix developers)' --message 'torbrowser script bug.<br />
<br />
No panic. Nothing is broken. Just some rare condition has been hit.<br />
Try again later. If this is a transient issue, it can be safely ignored.<br />
<br />
There is likely a solution for this problem.<br />
<br />
* Please see the Whonix News. <a href=https://forums.whonix.org/tags/important-news>https://forums.whonix.org/tags/important-news</a><br />
* Whonix User Help Forum. <a href=https://forums.whonix.org>https://forums.whonix.org</a><br />
* And Whonix Documentation. <a href=https://www.whonix.org/wiki/Tor_Browser>https://www.whonix.org/wiki/Tor_Browser</a><br />
<br />
It may or may not be possible to fix but further information may be required.<br />
<br />
* Try start from command line. <a href=https://www.whonix.org/wiki/Tor_Browser#From_the_Command_Line>https://www.whonix.org/wiki/Tor_Browser#From_the_Command_Line</a><br />
* Try start from command line with debugging enabled. <a href=https://www.whonix.org/wiki/Tor_Browser#In_Debugging_Mode>https://www.whonix.org/wiki/Tor_Browser#In_Debugging_Mode</a><br />
* If you don'\''t mind to repair that Tor Browser install, reinstall of Tor Browser would also likely solve this. <a href=https://www.whonix.org/wiki/Tor_Browser#reinstall>https://www.whonix.org/wiki/Tor_Browser#reinstall</a><br />
<br />
Debugging information:<br />
<br />
BASH_COMMAND: <code>cp --verbose --recursive --no-clobber "/var/cache/tb-binary/$tb_install_folder_dot/$tb_browser_name" "$tb_browser_folder"</code><br />
exit_code: <code>1</code><br />
<br />
tb_browser_folder: <code>/home/user/.tb/tor-browser</code><br />
<br />
tb_user_js_target_file: <code>/home/user/.tb/tor-browser/Browser/TorBrowser/Data/Browser/profile.default/user.js</code><br />
<br />
output: <code>/usr/lib/msgcollector/msgcollector</code><br />
output_opts: <code>--icon /usr/share/icons/anon-icon-pack/tbupdate.ico --parentpid 6256 --identifier torbrowser --parenttty /dev/pts/0 --whoami user</code><br />
progressbaridx: <code></code><br />
<br />
Experts only:<br />
<code>bash -x torbrowser</code>' --done
[ERROR] [torbrowser] torbrowser script bug.

No panic. Nothing is broken. Just some rare condition has been hit.
Try again later. If this is a transient issue, it can be safely ignored.

There is likely a solution for this problem.

* Please see the Whonix News. https://forums.whonix.org/tags/important-news
* Whonix User Help Forum. https://forums.whonix.org
* And Whonix Documentation. https://www.whonix.org/wiki/Tor_Browser

It may or may not be possible to fix but further information may be required.

* Try start from command line. https://www.whonix.org/wiki/Tor_Browser#From_the_Command_Line
* Try start from command line with debugging enabled. https://www.whonix.org/wiki/Tor_Browser#In_Debugging_Mode
* If you don't mind to repair that Tor Browser install, reinstall of Tor Browser would also likely solve this. https://www.whonix.org/wiki/Tor_Browser#reinstall

Debugging information:

BASH_COMMAND: cp --verbose --recursive --no-clobber "/var/cache/tb-binary/$tb_install_folder_dot/$tb_browser_name" "$tb_browser_folder"
exit_code: 1

tb_browser_folder: /home/user/.tb/tor-browser

tb_user_js_target_file: /home/user/.tb/tor-browser/Browser/TorBrowser/Data/Browser/profile.default/user.js

output: /usr/lib/msgcollector/msgcollector
output_opts: --icon /usr/share/icons/anon-icon-pack/tbupdate.ico --parentpid 6256 --identifier torbrowser --parenttty /dev/pts/0 --whoami user
progressbaridx: 

Experts only:
bash -x torbrowser
++ exit 1
user@host:~$ 

And at the end, gui interface showed up and got the follwing image z-5.png https://ibb.co/9n2k744
I also tried to remove torbrowser using the tot browser downloader, but nothing happens, and if I execute the command in the terminal, I get more errors

EDIT: the other time I execute “update-torbrowser” before executing this commands:

sudo chown --recursive user:user /home/user
sudo ls -la /home/user/.cache/tb/
sudo rm -r /home/user/.cache/tb/
bash -x torbrowser

But after this commands I do not get any error:

user@host:~$ update-torbrowser
INFO: Auto detecting ARCH...
INFO: ARCH x86_64 detected.
INFO: Auto detecting ARCH_DOWNLOAD...
INFO: ARCH_DOWNLOAD linux64 detected.
[INFO] [torbrowser-downloader] INFO: CURL_PROXY: --proxy socks5h://tb-updater_f63f76ef-8fe4-462b-96b8-fd1a6a3784d6:password@10.152.152.10:9115
[INFO] [torbrowser-downloader] INFO: tbb_version_previous_downloaded_version: 9.5
[INFO] [torbrowser-downloader] INFO: stdin connected to terminal, setting TB_INPUT to stdin, will use terminal for input, ok.
[INFO] [torbrowser-downloader] INFO: Alternatively, if want to run from command line, but still use the graphical user interface for input, you could add to command line: --input gui
INFO: not running inside Qubes DVM Template, ok.
INFO: tbb_download_alpha_version: false
INFO: Running Tor enabled check... Done.
INFO: Running Tor bootstrap check... Done.
INFO: Running connectivity check... 
INFO: CURL_OUT_FILE: /home/user/.cache/tb/temp/tbb_remote_folder
INFO: Connectivity check succeeded.
INFO: Find out latest version... Downloading: https://www.torproject.org/projects/torbrowser/RecommendedTBBVersions... 
INFO: CURL_OUT_FILE: /home/user/.cache/tb/RecommendedTBBVersions
INFO: Done, downloaded https://www.torproject.org/projects/torbrowser/RecommendedTBBVersions.
INFO: tbb_download_alpha_version: false
INFO: Lowest online version might be: 9.5
INFO: Currently installed version: None installed. (Folder /home/user/.tb/tor-browser does not exist.)
Only versions still considered secure should be listed here. Higher version numbers does not necessarily mean more secure here. Could be alpha or beta versions. In most cases you are best off choosing the lowest version number among them.
Learn more about this Download Confirmation Screen.
https://www.whonix.org/wiki/Tor_Browser/Download_Confirmation_Screen
QUESTION: Download now?
n/9.5/10.0a1?
y
ERROR: invalid answer. Choose a version number. Type any of the following.
9.5
10.0a1
INFO: Then press enter. Exit. Try again.
user@host:~$ 

It says it is not a valid answer because I wrote y (yes), instead of selecting a version. Now, I am a little confused because the last version of torbrowser is 9.5 and not 10.0a1.

What should I do to solve my browser problem (tor browser and others).

And with such a long post, I would like to know how can I assign the super key to launch the menu, instead of clicking in the left corner z-6.png (https://ibb.co/SPGZrtF), what should I put here?

Thank for your attention

Reinstalling tor browser did not work, first with v10, then with v9.5:

user@host:~$ update-torbrowser
INFO: Auto detecting ARCH...
INFO: ARCH x86_64 detected.
INFO: Auto detecting ARCH_DOWNLOAD...
INFO: ARCH_DOWNLOAD linux64 detected.
[INFO] [torbrowser-downloader] INFO: CURL_PROXY: --proxy socks5h://tb-updater_f63f76ef-8fe4-462b-96b8-fd1a6a3784d6:password@10.152.152.10:9115
[INFO] [torbrowser-downloader] INFO: tbb_version_previous_downloaded_version: 9.5
[INFO] [torbrowser-downloader] INFO: stdin connected to terminal, setting TB_INPUT to stdin, will use terminal for input, ok.
[INFO] [torbrowser-downloader] INFO: Alternatively, if want to run from command line, but still use the graphical user interface for input, you could add to command line: --input gui
INFO: not running inside Qubes DVM Template, ok.
INFO: tbb_download_alpha_version: false
INFO: Running Tor enabled check... Done.
INFO: Running Tor bootstrap check... Done.
INFO: Running connectivity check... 
INFO: CURL_OUT_FILE: /home/user/.cache/tb/temp/tbb_remote_folder
INFO: Connectivity check succeeded.
INFO: Find out latest version... Downloading: https://www.torproject.org/projects/torbrowser/RecommendedTBBVersions... 
INFO: CURL_OUT_FILE: /home/user/.cache/tb/RecommendedTBBVersions
INFO: Done, downloaded https://www.torproject.org/projects/torbrowser/RecommendedTBBVersions.
INFO: tbb_download_alpha_version: false
INFO: Lowest online version might be: 9.5
INFO: Currently installed version: None installed. (Folder /home/user/.tb/tor-browser does not exist.)
Only versions still considered secure should be listed here. Higher version numbers does not necessarily mean more secure here. Could be alpha or beta versions. In most cases you are best off choosing the lowest version number among them.
Learn more about this Download Confirmation Screen.
https://www.whonix.org/wiki/Tor_Browser/Download_Confirmation_Screen
QUESTION: Download now?
n/9.5/10.0a1?
y
ERROR: invalid answer. Choose a version number. Type any of the following.
9.5
10.0a1
INFO: Then press enter. Exit. Try again.
user@host:~$ update-torbrowser
INFO: Auto detecting ARCH...
INFO: ARCH x86_64 detected.
INFO: Auto detecting ARCH_DOWNLOAD...
INFO: ARCH_DOWNLOAD linux64 detected.
[INFO] [torbrowser-downloader] INFO: CURL_PROXY: --proxy socks5h://tb-updater_d49bdc00-198c-46c0-b702-cc32380d5cf1:password@10.152.152.10:9115
[INFO] [torbrowser-downloader] INFO: tbb_version_previous_downloaded_version: 9.5
[INFO] [torbrowser-downloader] INFO: stdin connected to terminal, setting TB_INPUT to stdin, will use terminal for input, ok.
[INFO] [torbrowser-downloader] INFO: Alternatively, if want to run from command line, but still use the graphical user interface for input, you could add to command line: --input gui
INFO: not running inside Qubes DVM Template, ok.
INFO: tbb_download_alpha_version: false
INFO: Running Tor enabled check... Done.
INFO: Running Tor bootstrap check... Done.
INFO: Running connectivity check... 
INFO: CURL_OUT_FILE: /home/user/.cache/tb/temp/tbb_remote_folder
INFO: Connectivity check succeeded.
INFO: Find out latest version... Downloading: https://www.torproject.org/projects/torbrowser/RecommendedTBBVersions... 
INFO: CURL_OUT_FILE: /home/user/.cache/tb/RecommendedTBBVersions
INFO: Done, downloaded https://www.torproject.org/projects/torbrowser/RecommendedTBBVersions.
INFO: tbb_download_alpha_version: false
INFO: Lowest online version might be: 9.5
INFO: Currently installed version: None installed. (Folder /home/user/.tb/tor-browser does not exist.)
Only versions still considered secure should be listed here. Higher version numbers does not necessarily mean more secure here. Could be alpha or beta versions. In most cases you are best off choosing the lowest version number among them.
Learn more about this Download Confirmation Screen.
https://www.whonix.org/wiki/Tor_Browser/Download_Confirmation_Screen
QUESTION: Download now?
n/9.5/10.0a1?
10.0a1
INFO: Version 10.0a1 chosen.
INFO: Tor Browser language variable TB_LANG was not yet set. Therefore defaulting TB_LANG to 'en-US', ok.
INFO: Because you are not using --nokilltb, now killing eventually still running instances of Tor Browser...
firefox: no process found
INFO: Downloading GPG signature... Will take a moment...
INFO: Downloading:
      https://dist.torproject.org/torbrowser/10.0a1/sha256sums-unsigned-build.txt.asc ... Will take a moment...
INFO: CURL_OUT_FILE: /home/user/.cache/tb/files/sha256sums-unsigned-build.txt.asc
INFO: Done, downloaded https://dist.torproject.org/torbrowser/10.0a1/sha256sums-unsigned-build.txt.asc.
INFO: Downloading sha256sums file... Will take a moment...
INFO: Downloading:
      https://dist.torproject.org/torbrowser/10.0a1/sha256sums-unsigned-build.txt ... Will take a moment...
INFO: CURL_OUT_FILE: /home/user/.cache/tb/files/sha256sums-unsigned-build.txt
INFO: Done, downloaded https://dist.torproject.org/torbrowser/10.0a1/sha256sums-unsigned-build.txt.
INFO: Downloading Tor Browser Bundle: 10.0a1
INFO: Downloading:
      https://dist.torproject.org/torbrowser/10.0a1/tor-browser-linux64-10.0a1_en-US.tar.xz ... Will take a while...
INFO: CURL_OUT_FILE: /home/user/.cache/tb/files/tor-browser-linux64-10.0a1_en-US.tar.xz
INFO: Done, downloaded https://dist.torproject.org/torbrowser/10.0a1/tor-browser-linux64-10.0a1_en-US.tar.xz.
INFO: GPG signature verification... This will take a moment...
gpg: WARNING: no command supplied.  Trying to guess what you mean ...
INFO: GPG signature verification ok.
INFO: Checking hash... This will take a moment...
INFO: Hash check ok.
Installation confirmation
Currently installed version:  None installed. (Folder /home/user/.tb/tor-browser does not exist.)
Downloaded version         :  10.0a1
We have not previously accepted a signature yet. Therefore assisted check for downgrade or indefinite freeze attacks skipped. Please check the Current Signature Creation Date looks sane.
Previous Signature Creation Date:  Unknown. Probably never downloaded a signature before.
Last Signature Creation Date    :  June 02 20:20:04 UTC 2020
According to your system clock, the signature was created 12 days 21 hours 10 minutes 41 seconds ago.
gpg reports:
gpg: Signature made Tue 02 Jun 2020 08:20:04 PM UTC
gpg:                using RSA key EB774491D9FF06E2
gpg: Good signature from "Tor Browser Developers (signing key) " [ultimate]
Primary key fingerprint: EF6E 286D DA85 EA2A 4BA7  DE68 4E2C 6E87 9329 8290
     Subkey fingerprint: 1107 75B5 D101 FB36 BC6C  911B EB77 4491 D9FF 06E2
Learn more about this Installation Confirmation Screen.
https://www.whonix.org/wiki/Tor_Browser/Installation_Confirmation_Screen
QUESTION: Install now?
y/n?
y
INFO: Extracting /home/user/.cache/tb/files/tor-browser-linux64-10.0a1_en-US.tar.xz ...
extraction percent done: 14 / 100
extraction percent done: 38 / 100
extraction percent done: 52 / 100
extraction percent done: 65 / 100
extraction percent done: 79 / 100
extraction percent done: 92 / 100
extraction percent done: 100 / 100
INFO: Extraction of /home/user/.cache/tb/files/tor-browser-linux64-10.0a1_en-US.tar.xz done.
INFO: Deleting old folder /home/user/.tb/tor-browser.
rm: cannot remove '/home/user/.tb/tor-browser': Permission denied
###########################################################
## update-torbrowser script bug.
## No panic. Nothing is broken. Just some rare condition
## has been hit. Try again later. There is likely a
## solution for this problem. Please see the Whonix News,
## Whonix User Help Forum and Whonix Documentation.
## https://www.whonix.org/wiki/Tor_Browser
## Please report this bug!
##
## BASH_COMMAND: rm -rf "$tb_browser_folder"
## exit_code: 1
##
## output: output
## output_opts: 
## progressbaridx: 
##
## Experts only:
## bash -x update-torbrowser
###########################################################
user@host:~$ sudo rm /home/user/.tb/tor-browser
[sudo] password for user:         
rm: cannot remove '/home/user/.tb/tor-browser': No such file or directory
user@host:~$ sudo rm  /home/user/.tb/tor-browser
rm: cannot remove '/home/user/.tb/tor-browser': No such file or directory
user@host:~$ sudo update-torbrowser
ERROR: Do not run update-torbrowser as root!
user@host:~$ update-torbrowser
INFO: Auto detecting ARCH...
INFO: ARCH x86_64 detected.
INFO: Auto detecting ARCH_DOWNLOAD...
INFO: ARCH_DOWNLOAD linux64 detected.
[INFO] [torbrowser-downloader] INFO: CURL_PROXY: --proxy socks5h://tb-updater_c6083355-b033-465f-8d9c-b11211e66548:password@10.152.152.10:9115
[INFO] [torbrowser-downloader] INFO: tbb_version_previous_downloaded_version: 9.5
[INFO] [torbrowser-downloader] INFO: stdin connected to terminal, setting TB_INPUT to stdin, will use terminal for input, ok.
[INFO] [torbrowser-downloader] INFO: Alternatively, if want to run from command line, but still use the graphical user interface for input, you could add to command line: --input gui
INFO: not running inside Qubes DVM Template, ok.
INFO: tbb_download_alpha_version: false
INFO: Running Tor enabled check... Done.
INFO: Running Tor bootstrap check... Done.
INFO: Running connectivity check... 
INFO: CURL_OUT_FILE: /home/user/.cache/tb/temp/tbb_remote_folder
INFO: Connectivity check succeeded.
INFO: Find out latest version... Downloading: https://www.torproject.org/projects/torbrowser/RecommendedTBBVersions... 
INFO: CURL_OUT_FILE: /home/user/.cache/tb/RecommendedTBBVersions
INFO: Done, downloaded https://www.torproject.org/projects/torbrowser/RecommendedTBBVersions.
INFO: tbb_download_alpha_version: false
INFO: Lowest online version might be: 9.5
INFO: Currently installed version: None installed. (Folder /home/user/.tb/tor-browser does not exist.)
Only versions still considered secure should be listed here. Higher version numbers does not necessarily mean more secure here. Could be alpha or beta versions. In most cases you are best off choosing the lowest version number among them.
Learn more about this Download Confirmation Screen.
https://www.whonix.org/wiki/Tor_Browser/Download_Confirmation_Screen
QUESTION: Download now?
n/9.5/10.0a1?
9.5
INFO: Version 9.5 chosen.
INFO: Tor Browser language variable TB_LANG was not yet set. Therefore defaulting TB_LANG to 'en-US', ok.
INFO: Because you are not using --nokilltb, now killing eventually still running instances of Tor Browser...
firefox: no process found
INFO: Downloading GPG signature... Will take a moment...
INFO: Downloading:
      https://dist.torproject.org/torbrowser/9.5/sha256sums-unsigned-build.txt.asc ... Will take a moment...
INFO: CURL_OUT_FILE: /home/user/.cache/tb/files/sha256sums-unsigned-build.txt.asc
INFO: Done, downloaded https://dist.torproject.org/torbrowser/9.5/sha256sums-unsigned-build.txt.asc.
INFO: Downloading sha256sums file... Will take a moment...
INFO: Downloading:
      https://dist.torproject.org/torbrowser/9.5/sha256sums-unsigned-build.txt ... Will take a moment...
INFO: CURL_OUT_FILE: /home/user/.cache/tb/files/sha256sums-unsigned-build.txt
INFO: Done, downloaded https://dist.torproject.org/torbrowser/9.5/sha256sums-unsigned-build.txt.
INFO: Downloading Tor Browser Bundle: 9.5
INFO: Downloading:
      https://dist.torproject.org/torbrowser/9.5/tor-browser-linux64-9.5_en-US.tar.xz ... Will take a while...
INFO: CURL_OUT_FILE: /home/user/.cache/tb/files/tor-browser-linux64-9.5_en-US.tar.xz
INFO: Done, downloaded https://dist.torproject.org/torbrowser/9.5/tor-browser-linux64-9.5_en-US.tar.xz.
INFO: GPG signature verification... This will take a moment...
gpg: WARNING: no command supplied.  Trying to guess what you mean ...
INFO: GPG signature verification ok.
INFO: Checking hash... This will take a moment...
INFO: Hash check ok.
Installation confirmation
Currently installed version:  None installed. (Folder /home/user/.tb/tor-browser does not exist.)
Downloaded version         :  9.5
You are likely target of a downgrade attack, SAY NO NOW! The downloaded signature is older than the last known signature. Unless you are downgrading, you should abort now and try again later!
Previous Signature Creation Date:  June 02 20:20:04 UTC 2020
Last Signature Creation Date    :  June 01 19:54:51 UTC 2020
According to your system clock, the signature was created 13 days 21 hours 40 minutes 5 seconds ago.
gpg reports:
gpg: Signature made Mon 01 Jun 2020 07:54:51 PM UTC
gpg:                using RSA key EB774491D9FF06E2
gpg: Good signature from "Tor Browser Developers (signing key) " [ultimate]
Primary key fingerprint: EF6E 286D DA85 EA2A 4BA7  DE68 4E2C 6E87 9329 8290
     Subkey fingerprint: 1107 75B5 D101 FB36 BC6C  911B EB77 4491 D9FF 06E2
Learn more about this Installation Confirmation Screen.
https://www.whonix.org/wiki/Tor_Browser/Installation_Confirmation_Screen
QUESTION: Install now?
y/n?
y
INFO: Extracting /home/user/.cache/tb/files/tor-browser-linux64-9.5_en-US.tar.xz ...
extraction percent done: 19 / 100
extraction percent done: 40 / 100
extraction percent done: 54 / 100
extraction percent done: 68 / 100
extraction percent done: 83 / 100
extraction percent done: 100 / 100
INFO: Extraction of /home/user/.cache/tb/files/tor-browser-linux64-9.5_en-US.tar.xz done.
INFO: Deleting old folder /home/user/.tb/tor-browser.
rm: cannot remove '/home/user/.tb/tor-browser': Permission denied
###########################################################
## update-torbrowser script bug.
## No panic. Nothing is broken. Just some rare condition
## has been hit. Try again later. There is likely a
## solution for this problem. Please see the Whonix News,
## Whonix User Help Forum and Whonix Documentation.
## https://www.whonix.org/wiki/Tor_Browser
## Please report this bug!
##
## BASH_COMMAND: rm -rf "$tb_browser_folder"
## exit_code: 1
##
## output: output
## output_opts: 
## progressbaridx: 
##
## Experts only:
## bash -x update-torbrowser
###########################################################
user@host:~$ 

Generally, see Do not start GUI Applications with Root Rights - because that creates file permission issues. Also don’t use sudo to manipulate files in /home/user folder - same reason.

Command

sudo chown --recursive user:user /home/user

fixes permissions issues in user home folder.

firefox-esr

(Debian decision to call it that way.)

but not advised as per https://www.whonix.org/wiki/Tor_Browser

KVM? See this Whonix / Kicksecure KVM 15.0.1.3.4 Released

a means alpha as in “testing”.

That text is already saying “In most cases you are best off choosing the lowest version number among them.”

I don’t know. It’s a Debian / XFCE question. Best resolved as per https://www.whonix.org/wiki/Free_Support_Principle

Referring to the ERR_NAME_RESOLUTION_FAILED, I do not understand why chromium does not load any tab, I can’t connect to any page. Why can’t I run any browser? Because it seems I have all connection good with whonixcheck.

I have read the correlation and all this stuff. It could be very useful to have a different identity in different workspaces. And the kicksecure vm it seems is to run non-tor connections. But I prefer whonix because it is secure + run tor connection, and the kicksecure vm only is secure.

About torbrowser, I still get the same error, and I do not know what to do:

/usr/bin/torbrowser script bug.

No panic. Nothing is broken. Just some rare condition has been hit.
Try again later. If this is a transient issue, it can be safely ignored.

There is likely a solution for this problem.

* Please see the Whonix News. https://forums.whonix.org/tags/important-news
* Whonix User Help Forum. https://forums.whonix.org
* And Whonix Documentation. https://www.whonix.org/wiki/Tor_Browser

It may or may not be possible to fix but further information may be required.

* Try start from command line. https://www.whonix.org/wiki/Tor_Browser#From_the_Command_Line
* Try start from command line with debugging enabled. https://www.whonix.org/wiki/Tor_Browser#In_Debugging_Mode
* If you don't mind to repair that Tor Browser install, reinstall of Tor Browser would also likely solve this. https://www.whonix.org/wiki/Tor_Browser#reinstall

Debugging information:

BASH_COMMAND: cp --verbose --recursive --no-clobber "/var/cache/tb-binary/$tb_install_folder_dot/$tb_browser_name" "$tb_browser_folder"
exit_code: 1

tb_browser_folder: /home/user/.tb/tor-browser

tb_user_js_target_file: /home/user/.tb/tor-browser/Browser/TorBrowser/Data/Browser/profile.default/user.js

output: /usr/lib/msgcollector/msgcollector
output_opts: --icon /usr/share/icons/anon-icon-pack/tbupdate.ico --parentpid 1846 --identifier torbrowser --parenttty /dev/pts/0 --whoami user
progressbaridx: 

Experts only:
bash -x torbrowser

I execute another time the command you have told me before running tor browser, but no luck.

sudo chown --recursive user:user /home/user

How can I do to run torbrowser without errors? I am a little panic :slight_smile:

There’s no need to panic. This works well for most users for a very long time.

Possibly you’re doing something which you shouldn’t be doing. If something doesn’t work, then often using sudo / root isn’t an option either. It often won’t - unless indicated - solve the issue but cause permission issues.

Could you please run the following command and post the output here? Probably won’t work but good for debugging.

cp --verbose --recursive --no-clobber "/var/cache/tb-binary/.tb/tor-browser" "/home/user/.tb/tor-browser"

Next, delete /var/cache/tb-binary folder. There shouldn’t be anything there unless you know you modified that folder.

sudo rm -r /var/cache/tb-binary

Also delete this /home/user/.tb folder.

sudo rm -r /home/user/.tb

And delete /home/user/.cache/tb folder.

sudo rm -r /home/user/.cache/tb

Then this should be fixed. Does it work now?

Does it break after the while? If yes, what kind of modifications are you making to Tor Browser / running sudo / root inside browser folder?

You are my man. You solved the problem! This command

cp --verbose --recursive --no-clobber "/var/cache/tb-binary/.tb/tor-browser" "/home/user/.tb/tor-browser"

I had to executed with root privileges because without it, it said I haven’t permissions. Then I did this:

sudo rm -r /var/cache/tb-binary
sudo rm -r /home/user/.tb
sudo rm -r /home/user/.cache/tb

But after I did that, linux just freezed, I did not know why (I do not think it was because the commands I ran, but because some strange error I get since of resizing my swap partition and root partition to give more GB, I think the error is in the swap partition because I runned in recovery mode and said timed out).
But after those commands I took a photo with a external device, and pop up a window saying
“”"
Tor Browser Starter (by Whonix Developers)
Tor Browser is currently not installed.
(Folder /home/user/.tb/tor-browser does not exist.)

Start Tor Browser Downloader (by Whonix Developers)?
“”"
So I restart my computer, and got the same screen after trying to execute tor browser. Then automatically installed tor-browser, using the terminal when clicked ok.

user@host:~$ torbrowser
INFO: Auto detecting ARCH...
INFO: ARCH x86_64 detected.
INFO: Auto detecting ARCH_DOWNLOAD...
INFO: ARCH_DOWNLOAD linux64 detected.
[INFO] [torbrowser-downloader] INFO: CURL_PROXY: --proxy socks5h://tb-updater_865b862f-ad23-463b-bb22-2ed866ed92c5:password@10.152.152.10:9115
[INFO] [torbrowser-downloader] INFO: tbb_version_previous_downloaded_version: none
[INFO] [torbrowser-downloader] INFO: stdin connected to terminal, setting TB_INPUT to stdin, will use terminal for input, ok.
[INFO] [torbrowser-downloader] INFO: Alternatively, if want to run from command line, but still use the graphical user interface for input, you could add to command line: --input gui
INFO: not running inside Qubes DVM Template, ok.
INFO: tbb_download_alpha_version: false
INFO: Running Tor enabled check... Done.
INFO: Running Tor bootstrap check... Done.
INFO: Running connectivity check... 
INFO: CURL_OUT_FILE: /home/user/.cache/tb/temp/tbb_remote_folder
INFO: Connectivity check succeeded.
INFO: Find out latest version... Downloading: https://www.torproject.org/projects/torbrowser/RecommendedTBBVersions... 
INFO: CURL_OUT_FILE: /home/user/.cache/tb/RecommendedTBBVersions
INFO: Done, downloaded https://www.torproject.org/projects/torbrowser/RecommendedTBBVersions.
INFO: tbb_download_alpha_version: false
INFO: Lowest online version might be: 9.5
INFO: Currently installed version: None installed. (Folder /home/user/.tb/tor-browser does not exist.)
Only versions still considered secure should be listed here. Higher version numbers does not necessarily mean more secure here. Could be alpha or beta versions. In most cases you are best off choosing the lowest version number among them.
Learn more about this Download Confirmation Screen.
https://www.whonix.org/wiki/Tor_Browser/Download_Confirmation_Screen
QUESTION: Download now?
n/9.5/10.0a1?
9.5
INFO: Version 9.5 chosen.
INFO: Tor Browser language variable TB_LANG was not yet set. Therefore defaulting TB_LANG to 'en-US', ok.
INFO: Because you are not using --nokilltb, now killing eventually still running instances of Tor Browser...
firefox: no process found
INFO: Downloading GPG signature... Will take a moment...
INFO: Downloading:
      https://dist.torproject.org/torbrowser/9.5/sha256sums-unsigned-build.txt.asc ... Will take a moment...
INFO: CURL_OUT_FILE: /home/user/.cache/tb/files/sha256sums-unsigned-build.txt.asc
INFO: Done, downloaded https://dist.torproject.org/torbrowser/9.5/sha256sums-unsigned-build.txt.asc.
INFO: Downloading sha256sums file... Will take a moment...
INFO: Downloading:
      https://dist.torproject.org/torbrowser/9.5/sha256sums-unsigned-build.txt ... Will take a moment...
INFO: CURL_OUT_FILE: /home/user/.cache/tb/files/sha256sums-unsigned-build.txt
INFO: Done, downloaded https://dist.torproject.org/torbrowser/9.5/sha256sums-unsigned-build.txt.
INFO: Downloading Tor Browser Bundle: 9.5
INFO: Downloading:
      https://dist.torproject.org/torbrowser/9.5/tor-browser-linux64-9.5_en-US.tar.xz ... Will take a while...
INFO: CURL_OUT_FILE: /home/user/.cache/tb/files/tor-browser-linux64-9.5_en-US.tar.xz
INFO: Done, downloaded https://dist.torproject.org/torbrowser/9.5/tor-browser-linux64-9.5_en-US.tar.xz.
INFO: GPG signature verification... This will take a moment...
gpg: WARNING: no command supplied.  Trying to guess what you mean ...
INFO: GPG signature verification ok.
INFO: Checking hash... This will take a moment...
INFO: Hash check ok.
Installation confirmation
Currently installed version:  None installed. (Folder /home/user/.tb/tor-browser does not exist.)
Downloaded version         :  9.5
We have not previously accepted a signature yet. Therefore assisted check for downgrade or indefinite freeze attacks skipped. Please check the Current Signature Creation Date looks sane.
Previous Signature Creation Date:  Unknown. Probably never downloaded a signature before.
Last Signature Creation Date    :  June 01 19:54:51 UTC 2020
According to your system clock, the signature was created 15 days 2 hours 43 minutes 57 seconds ago.
gpg reports:
gpg: Signature made Mon 01 Jun 2020 07:54:51 PM UTC
gpg:                using RSA key EB774491D9FF06E2
gpg: Good signature from "Tor Browser Developers (signing key) " [ultimate]
Primary key fingerprint: EF6E 286D DA85 EA2A 4BA7  DE68 4E2C 6E87 9329 8290
     Subkey fingerprint: 1107 75B5 D101 FB36 BC6C  911B EB77 4491 D9FF 06E2
Learn more about this Installation Confirmation Screen.
https://www.whonix.org/wiki/Tor_Browser/Installation_Confirmation_Screen
QUESTION: Install now?
y/n?
y
INFO: Extracting /home/user/.cache/tb/files/tor-browser-linux64-9.5_en-US.tar.xz ...
extraction percent done: 14 / 100
extraction percent done: 38 / 100
extraction percent done: 51 / 100
extraction percent done: 65 / 100
extraction percent done: 78 / 100
extraction percent done: 91 / 100
extraction percent done: 100 / 100
INFO: Extraction of /home/user/.cache/tb/files/tor-browser-linux64-9.5_en-US.tar.xz done.
INFO: Deleting old folder /home/user/.tb/tor-browser.
INFO: Moving temporary folder /home/user/.cache/tb/tor-browser to /home/user/.tb/tor-browser.
INFO: Deleting no longer required file /home/user/.cache/tb/files/tor-browser-linux64-9.5_en-US.tar.xz to save space.
INFO: Saved 9.5 in /home/user/.cache/tb/tbb_version_last_downloaded_save_file.
 

chromium is given the same error, but I do not care, I will uninstall chromium and install kicksecure vm, and run a net vm (with free vpn) and connect to that to others vm for non-tor connections.

:slight_smile:
:slight_smile: :slight_smile:

Hallo, bin ganz neu, ich habe auch probleme mit dem tor browser, ich kann nicht finden .
ich habe keine ahnung wo er ist.

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