Workstation keeps causing my pc to crash

[David888]

Hello, I’m not sure if this is related to a hardware issue or a Whonix issue.

I previously used many versions of whonix and never had an issue. The pc I’m running it on is only 4GB ram, but as I mentioned, all previous versions I had used worked fine.

I recently installed Ubuntu 19.04 and installed virtualbox. I initially used whonix 14 and it worked fine. But after upgrading to 14, the VM’s run fine on the initial setup, but after the updates are performed, when I restart the workstation at a different time, my whole PC freezes. Does anyone know what can cause this? Previous versions worked fine. Is there log files stored anywhere? Thanks.

[Patrick]

Haven’t looked into Ubuntu for years, because…

(https://www.whonix.org/wiki/Host_Operating_System_Selection#Recommended_GNU.2FLinux_Distribution)

I guess nowadays Ubuntu is using systemd as init system and thereby journalctl for logs.

So this is more a question for your host operating system (Ubuntu) and/or VirtualBox. Nothing that Whonix does should be capable of crashing the host computer. Otherwise these by definition are Ubuntu and/or VirtualBox bugs.

Our instructions for viewing logs work on Debian (and Whonix, since it is a derivative of Debian). Dunno if they would work on Ubuntu too. Rather than doing them in a VM (which you could try too), you could try them on the host. See:

https://www.whonix.org/wiki/Troubleshooting#System_Logs

Maybe you are “lucky” and could watch systemd journal log when this issue is happening?

https://www.whonix.org/wiki/Troubleshooting#Watch_Systemd_Journal_Log_of_Current_Boot

Otherwise if above does not help, you could Enable Persistent Systemd Journal Log:

https://www.whonix.org/wiki/Troubleshooting#Enable_Persistent_Systemd_Journal_Log

(Dunno if Ubuntu by default uses persistent systemd journal log or not.)

And then after freeze and after reboot, Check Systemd Journal Log of Previous Boot:

https://www.whonix.org/wiki/Troubleshooting#Check_Systemd_Journal_Log_of_Previous_Boot

Please also read https://www.whonix.org/wiki/Free_Support_Principle.