[HOME] [DOWNLOAD] [DOCS] [BLOG] [SUPPORT] [TIPS] [ISSUES] [Priority Support]

Troubles with Win 10 v1703


#1

Hi.
OS Win 10 Pro x64 1703 v 15036.296
I try to install whonix on my laptop with latest update that i download but i can’t run it because virtualbox not starting its just drop… i tried to install virtualbox separate but it crash system
before i used Win 10 Pro 1607 and no bugs.


#2

Good day,

Did you use the Whonix Installer for Windows or did you install everything manually? Also, what kind of “crash” do you experience?

Have a nice day,

Ego


#3

I did all as before
I download https://www.whonix.org/wiki/Windows

Then i tried to install by default
i got 2 links on desktop

Whonix for Windows.lnk
Oracle VM VirtualBox.lnk

first one can lauch but after i press “Start Whonix” nothing happens
second one not works

after update VirtualBox manually its crash system… BSOD

every step i start with administrator full access

where i can download old version on Whonix? i want to try with old one


#4

Good day,

How did you “update Virtualbox manually”? As this sound likely to be an external problem with VBox.

If VBox crashes on your host and causes a BSOD there, that is not related to Whonix and an older version wouldn’t help.

Which version of VBox is currently installed? How did you upgrade to the newest version? Did you verify said update?

Have a nice day,

Ego


#5

When i download and start installer it’s show whonix folder i press install and then i tried to start virtualbox exe file… and i get BSOD

i remove all whonix files and install separate install VirtualBox-5.1.22-115126 and this software works…


#6

[details=Summary]VirtualBox COM Server 5.1.22 r115126 win.amd64 (Apr 28 2017 16:35:24) release log
00:00:00.000000 main Log opened 2017-05-24
00:00:00.000000 main Build Type: release
00:00:00.000000 main OS Product: Windows 10
00:00:00.000000 main OS Release: 10.0.15063
00:00:00.000000 main OS Service Pack:
00:00:00.015627 main DMI Product Name: Aspire F5
00:00:00.031254 main DMI Product Version: V1.12
00:00:00.031254 main Host RAM: 8060MB (7.8GB) total, 5398MB (5.2GB) available
00:00:00.031254 main Executable: C:\Program Files\Oracle\VirtualBox\VBoxSVC.exe
00:00:00.031254 main Process ID: 4184
00:00:00.031254 main Package type: WINDOWS_64BITS_GENERIC
00:00:00.031254 VirtualBox: object creation starts
00:00:00.031254 Home directory: 'C:\Users\portable.VirtualBox’
00:00:00.031254 Installed Drivers:
00:00:00.031254 C:\Windows\system32\DRIVERS\VBoxDrv.sys (Version: 5.1.22.15126)
00:00:00.031254 C:\Windows\system32\DRIVERS\VBoxUSBMon.sys (Version: 5.1.22.15126)
00:00:00.031254 C:\Windows\system32\DRIVERS\VBoxNetAdp6.sys (Version: 5.1.22.15126)
00:00:00.031254 C:\Windows\system32\DRIVERS\VBoxNetLwf.sys (Version: 5.1.22.15126)
00:00:00.031254 Loading settings file “C:\Users\portable.VirtualBox\VirtualBox.xml” with version "1.12-windows"
00:00:00.046874 Getting USB descriptor failed with error 31
00:00:00.046874 Getting USB descriptor failed with error 31
00:00:00.046874 USB: Unknown USB device detected (idVendor: 0x0489, idProduct: 0xe0a3). Please, report the idVendor and idProduct to virtualbox.org.
00:00:00.046874 USB: Unknown USB device detected (idVendor: 0x0bda, idProduct: 0x57f3). Please, report the idVendor and idProduct to virtualbox.org.
00:00:00.062501 HostDnsMonitor: old information
00:00:00.062501 no server entries
00:00:00.062501 no domain set
00:00:00.062501 no search string entries
00:00:00.062501 HostDnsMonitor: new information
00:00:00.062501 server 1: 8.8.8.8
00:00:00.062501 server 2: 8.8.4.4
00:00:00.062501 domain: localhost
00:00:00.062501 no search string entries
00:00:00.062501 HostDnsMonitorProxy::notify
00:00:00.062501 VD: VDInit finished
00:00:00.062501 VirtualBox: object created
00:00:10.904124 main VirtualBox: object deletion starts[/details]


#7

that one last

[details=Summary]00:00:00.001465 main Log opened 2017-05-24T18:27:08.133642000Z
00:00:00.001465 main Build Type: release
00:00:00.001465 main OS Product: Windows 10
00:00:00.001465 main OS Release: 10.0.15063
00:00:00.001465 main OS Service Pack:
00:00:00.021589 main DMI Product Name: Aspire F5-573G
00:00:00.029527 main DMI Product Version: V1.12
00:00:00.029527 main Host RAM: 8060MB (7.8GB) total, 5362MB (5.2GB) available
00:00:00.029527 main Executable: C:\Program Files (x86)\Whonix\Whonix for Windows\VBoxSVC.exe
00:00:00.029527 main Process ID: 7000
00:00:00.029527 main Package type: WINDOWS_64BITS_GENERIC
00:00:00.031529 VirtualBox: object creation starts
00:00:00.032026 Home directory: 'C:\Users\portable.VirtualBox’
00:00:00.032026 Installed Drivers:
00:00:00.035530 C:\Windows\system32\DRIVERS\VBoxUSBMon.sys (Version: 5.1.12.12440)
00:00:00.036114 C:\Windows\system32\DRIVERS\VBoxDrv.sys (Version: 5.1.12.12440)
00:00:00.037120 C:\Windows\system32\DRIVERS\VBoxNetAdp6.sys (Version: 5.1.12.12440)
00:00:00.037620 C:\Windows\system32\DRIVERS\VBoxNetLwf.sys (Version: 5.1.12.12440)
00:00:00.037620 Loading settings file “C:\Users\portable.VirtualBox\VirtualBox.xml” with version "1.12-windows"
00:00:00.043156 Getting USB descriptor failed with error 31
00:00:00.043156 Getting USB descriptor failed with error 31
00:00:00.045122 USB: Unknown USB device detected (idVendor: 0x0489, idProduct: 0xe0a3). Please, report the idVendor and idProduct to virtualbox.org.
00:00:00.045122 USB: Unknown USB device detected (idVendor: 0x0bda, idProduct: 0x57f3). Please, report the idVendor and idProduct to virtualbox.org.
00:00:00.127772 HostDnsMonitor: old information
00:00:00.127772 no server entries
00:00:00.127772 no domain set
00:00:00.127772 no search string entries
00:00:00.127772 HostDnsMonitor: new information
00:00:00.127772 server 1: 192.168.1.1
00:00:00.127772 domain: localhost
00:00:00.127772 no search string entries
00:00:00.127772 HostDnsMonitorProxy::notify
00:00:00.128270 VD: VDInit finished
00:00:00.130514 Loading settings file “C:\Users\portable\VirtualBox VMs\Whonix-Gateway\Whonix-Gateway.vbox” with version "1.15-windows"
00:00:00.131524 Loading settings file “C:\Users\portable\VirtualBox VMs\Whonix-Workstation\Whonix-Workstation.vbox” with version "1.15-windows"
00:00:00.132025 VirtualBox: object created
00:00:16.205532 Watcher ERROR [COM]: aRC=E_FAIL (0x80004005) aIID={b2547866-a0a1-4391-8b86-6952d82efaa0} aComponent={MachineWrap} aText={The virtual machine ‘Whonix-Gateway’ has terminated unexpectedly during startup with exit code -1073741819 (0xc0000005)}, preserve=false aResultDetail=0
00:00:16.206618 Watcher Reaper: Pid 2808 (af8) exited normally: -1073741819 (0xc0000005)
00:00:16.206618 Watcher ERROR [COM]: aRC=E_FAIL (0x80004005) aIID={b2547866-a0a1-4391-8b86-6952d82efaa0} aComponent={MachineWrap} aText={The virtual machine ‘Whonix-Workstation’ has terminated unexpectedly during startup with exit code -1073741819 (0xc0000005)}, preserve=false aResultDetail=0
00:00:21.210906 main VirtualBox: object deletion starts
00:00:21.210906 main ERROR [COM]: aRC=VBOX_E_OBJECT_IN_USE (0x80bb000c) aIID={4afe423b-43e0-e9d0-82e8-ceb307940dda} aComponent={MediumWrap} aText={Medium ‘C:\Users\portable\VirtualBox VMs\Whonix-Gateway\Whonix-Gateway-13.0.0.1.4-disk1.vmdk’ cannot be closed because it is still attached to 1 virtual machines}, preserve=false aResultDetail=0
00:00:21.210906 main ERROR [COM]: aRC=VBOX_E_OBJECT_IN_USE (0x80bb000c) aIID={4afe423b-43e0-e9d0-82e8-ceb307940dda} aComponent={MediumWrap} aText={Medium ‘C:\Users\portable\VirtualBox VMs\Whonix-Workstation\Whonix-Workstation-13.0.0.1.4-disk1.vmdk’ cannot be closed because it is still attached to 1 virtual machines}, preserve=false aResultDetail=0
00:00:21.212905 Watcher ERROR [COM]: aRC=E_ACCESSDENIED (0x80070005) aIID={0169423f-46b4-cde9-91af-1e9d5b6cd945} aComponent={VirtualBoxWrap} aText={The object is not ready}, preserve=false aResultDetail=0
00:00:21.212905 main VirtualBox: object deleted[/details]


#8

just checked on another laptop with clear system and latest updates troble with virtualbox…
BSOD again… i tried to use just only whonix installer and also download *.ova files separately from here…

so how to fix i don’t know… sad… maybe possible to give link to old version ?


#9

We don’t offer old versions. These are discouraged, unsupported.


#10

sad.
so how we do about my problem ?


#11

I also don’t think using old versions would fix it. And if it did, it would not be an appropriate solution.

Dunno if @Ego or someone else will have any ideas how to solve this. I certainly won’t. Either you’d need to sort out your issue as per https://www.whonix.org/wiki/Free_Support_Principle by contacting VirtualBox and or Microsoft staff.

Or by switching to Qubes and Qubes-Whonix or Linux since Windows is not the most secure choice anyhow to say the least. Reference:
https://www.whonix.org/wiki/Computer_Security_Education#Windows_Hosts


#12

Good day,

Just went through your logs a few times, Finally found the error, “1073741819” to be specific. Is related to a faulty Windows installation.

Quote:

There are lots of “Lacks WinVerifyTrust” posts in the log pointing to common Windows files. I think that means your physical PC has one or more Windows Updates that have damaged the authenticity certificate database that the OS keeps. Virtualbox uses these certificates to check if the files are not hacked before VB allows the files to influence VB. Since the Windows Updates have damaged the database, VB can’t know if the files are good and so won’t run.

Source: https://forums.virtualbox.org/viewtopic.php?f=6&t=73841

Another known potential reason is that certain AV software restricts access to specific DLL files necessary for the VM.

Quote:

The problem is not the virus scanning engine but the habit of virus scanners to map certain DLLs into Windows processes. VirtualBox 4.3.14 has extended hardening features which may conflict with virus scanners. We did several tests but obviously didn’t catch every case. The final 4.3.14 release contains more fixes in this regards but I’ve read in other topics that certain users have still problems :frowning:

Source: https://www.virtualbox.org/ticket/13187

In either case, this has over the years been a continuous problem, experienced by VBox users. Is however neither a fault with VBox, nor Whonix.

Have a nice day,

Ego


#13

Hey guys i solve problem.

i found in torrents Whonix-12.0.0.3.2 and it works !!!


#14

That version is discouraged and unsupported.


#15

I am also on Windows 10 v1703 and I have the same issue.

Not a problem with OS or Virtualbox files like you claimed… Since Virtualbox independent installation works flawlessly however the Whonix Installer will succeed installation & then won’t launch.


#16

Good day,

That would be a different issue, as OP and everyone else in this thread has been talking about BSOD scenarios, not simple installer issues. First and foremost, did you verify the installer in its entirety?

Have a nice day,

Ego


#17

Yes I did, however still not working right after install.