Tor browser refusing to open

VirtualBox
1

Tor browser stopped working after I tried downloading monero. Every time I try running it I receive this error:

ERROR: Failed to start Tor Browser!

Failed to run:

/home/user/.tb/tor-browser/Browser/start-tor-browser --allow-remote 
 "file:///usr/share/homepage/whonix-welcome-page/whonix.html". 

Exited with code: 255 

To see this for yourself, you could try: 
Start Menu -> Applications -> System -> Terminal 
Then run: 
x-www-browser

At first it didn’t give any error messages and just didn’t want to work so I decided to reinstall it using the tor downloader in whonix but now it just gives this error and still doesn’t open. Help pls?

2

For debugging…

Try start Tor Browser from command line.

Tor Browser Essentials

Or in debug mode.

Tor Browser Essentials

3

I tried entering in debug mode and I got this:

XPCOMGlueLoad error for file /home/user/.tb/tor-browser/Browser/libxul.so:
/usr/lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.23’ not found (required by /home/user/.tb/tor-browser/Browser/libxul.so)
Couldn’t load XPCOM.

4

Do these files exist on your disk?

Do these files exist in a VM that is functional?

5

Exist on my disk:

  • /home/user/.tb/tor-browser/Browser/libxul.so
  • /usr/lib/x86_64-linux-gnu/libstdc++.so.6
dpkg -S /usr/lib/x86_64-linux-gnu/libstdc++.so.6

libstdc++6:amd64: /usr/lib/x86_64-linux-gnu/libstdc++.so.6

i.e. make sure it is installed,

sudo apt install libstdc++6

What does whonixcheck say?