Time Synch issue

Support
1

Hello, I seem to have some problem (the same problem both on Gateway and Workstation) with fetching the time from TOR, that is: running the time syncronization monitor.

It gives me an error and just waits 10 minutes. Here the log taken from the gateway (I am using VirtualBox in MacOSX).

Thank you very much in advance for any help.

2018-01-15 22:03:17,501 - sdwdate.log - INFO - Signal SIGTERM received. sdwdate stopped by user.
2018-01-15 22:03:17,800 - sdwdate.log - INFO - sdwdate started. PID 23668
2018-01-15 22:03:17,811 - sdwdate.log - INFO - Tor socks host: 127.0.0.1 Tor socks port: 9108
2018-01-15 22:03:17,937 - sdwdate.log - INFO - Fetching remote times, start Mon Jan 15 22:03:17 UTC 2018 (unixtime 1516053797.94)
2018-01-15 22:03:17,939 - sdwdate.log - INFO - The clock is sane
Current time Mon Jan 15 22:03:17 UTC 2018
2018-01-15 22:03:17,940 - sdwdate.log - INFO - Fetching remote times…
For better security and anonymity, ideally please do not use the internet until initial time fetching succeeded.
2018-01-15 22:03:17,940 - sdwdate.log - INFO - Running sdwdate loop, iteration 1
2018-01-15 22:03:17,940 - sdwdate.log - INFO - Requested urls [‘vbmwh445kf3fs2v4.onion’, ‘acabtd4btrxjjrvr.onion’, ‘bitmailendavkbec.onion’]
2018-01-15 22:03:37,962 - sdwdate.log - INFO - Returned urls "[‘vbmwh445kf3fs2v4.onion’, ‘acabtd4btrxjjrvr.onion’, ‘bitmailendavkbec.onion’]"
2018-01-15 22:03:37,962 - sdwdate.log - INFO - Remote status “vbmwh445kf3fs2v4.onion”, False: Timeout
2018-01-15 22:03:37,962 - sdwdate.log - INFO - Remote status “acabtd4btrxjjrvr.onion”, False: Timeout
2018-01-15 22:03:37,963 - sdwdate.log - INFO - Remote status “bitmailendavkbec.onion”, True
2018-01-15 22:03:37,963 - sdwdate.log - INFO - Pool 3 last url: bitmailendavkbec.onion, web unixtime: 1516046327, web time: Mon Jan 15 19:58:47 UTC 2018, diff: -7490 seconds
2018-01-15 22:03:37,963 - sdwdate.log - INFO - Running sdwdate loop, iteration 2
2018-01-15 22:03:37,963 - sdwdate.log - INFO - Requested urls [‘dqeasamlf3jld2kz.onion’, ‘abkjckdgoabr7bmm.onion’]
2018-01-15 22:03:57,980 - sdwdate.log - INFO - Returned urls "[‘dqeasamlf3jld2kz.onion’, ‘abkjckdgoabr7bmm.onion’]"
2018-01-15 22:03:57,980 - sdwdate.log - INFO - Remote status “dqeasamlf3jld2kz.onion”, False: Timeout
2018-01-15 22:03:57,980 - sdwdate.log - INFO - Remote status “abkjckdgoabr7bmm.onion”, False: Timeout
2018-01-15 22:03:57,982 - sdwdate.log - INFO - Running sdwdate loop, iteration 3
2018-01-15 22:03:57,982 - sdwdate.log - INFO - Requested urls [‘n572ltkg4nld3bsz.onion’, ‘bqs3dobnazs7h4u4.onion’]
2018-01-15 22:04:11,590 - sdwdate.log - INFO - Returned urls "[‘n572ltkg4nld3bsz.onion’, ‘bqs3dobnazs7h4u4.onion’]"
2018-01-15 22:04:11,590 - sdwdate.log - INFO - Remote status “n572ltkg4nld3bsz.onion”, False: Timeout
2018-01-15 22:04:11,590 - sdwdate.log - INFO - Remote status “bqs3dobnazs7h4u4.onion”, True
2018-01-15 22:04:11,590 - sdwdate.log - INFO - Pool 2 last url: bqs3dobnazs7h4u4.onion, web unixtime: 1516046373, web time: Mon Jan 15 19:59:33 UTC 2018, diff: -7478 seconds
2018-01-15 22:04:11,590 - sdwdate.log - INFO - Running sdwdate loop, iteration 4
2018-01-15 22:04:11,590 - sdwdate.log - INFO - Requested urls [‘swdi5ymnwmrqhycl.onion’]
2018-01-15 22:04:21,597 - sdwdate.log - INFO - Returned urls "[‘swdi5ymnwmrqhycl.onion’]"
2018-01-15 22:04:21,597 - sdwdate.log - INFO - Remote status “swdi5ymnwmrqhycl.onion”, False: Timeout
2018-01-15 22:04:21,598 - sdwdate.log - WARNING - Maximum allowed number of failures reached in pool 1 (4 of 14). Giving up.
If the problem occurs too frequently, please report it.

Sleeping for 10 minutes.

2

Hi iammeeoh

Is this a new Whonix install? If so did you verify the images?

2018-01-15 22:03:37,963 - sdwdate.log - INFO - Pool 3 last url: bitmailendavkbec.onion, web unixtime: 1516046327, web time: Mon Jan 15 19:58:47 UTC 2018, diff: -7490 seconds

You may need to set UTC time in Whonix manually.

https://whonix.org/wiki/Troubleshooting#Clock_Fix

Use this site as reference to set UTC time:

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