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This is a Qubes specific issue. You can ask for help on the Qubes mailing list. You can see how to do that here: https://www.qubes-os.org/support/
Sorry for the late reply. Is your hardware compatible?
Did you search qubes-users (google groups) to see if this has been brought up before?
I saw you ask this same question on multiple forums with no responses. This same question (almost exact) is asked in multiple forums and answered. My point is don’t wait for an answer. Perhaps a solution can be found as per: https://whonix.org/wiki/Support#Free_Support_Principle
Or maybe not if your hardware is not compatible. Regardless, this is not whonix related