keyboard problem - writing only numbers but no letters

Although on my xfce whonix I have set an Italian keyboard, while typing I can only write numbers without letters. Can anyone explain why?

change keyboard layout

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yes, I followed the procedure before asking for support but nevertheless it does not work, if I type a letter it writes a number.

ok problem solved, I restarted the virtual machine, now the letters work.

Despite having set my keyboard in both templates (gateway-workstation) in Italian, I can only type numbers at every reboot. I don’t understand why the setting has no effect and my keyboard is only numeric.

I still have problems with both templates. The keyboard, despite having been set in Italian, only types numbers.

No idea.

You could try to solve this as per Free Support for Whonix ™

I solved this problem by making an exception to the SPYSHELTER firewall. It takes care of encrypting the keys on the keyboard, I accidentally set the crypto for virtualbox, this was the reason why I couldn’t set the keyboard on the gateway and workstation interfaces.