Small note: Frequently Asked Questions - Whonix FAQ was supposed to be only for anonymity/privacy/security concerns such as 70 signatures not checked due to missing keys. So I can stop spending time on explaining technical details to and calming non-contributors thereby stalling development.
If users don’t apply Free Support Principle; or otherwise expect higher efforts from us than they’re investing; or experience other issues perhaps even legitimate bugs… If we don’t want to answer there… Not sure… Perhaps just not answer. Or a different FAQ link.
Free Support Principle was one major step in time management for the user support side. Frequently Asked Questions - Whonix FAQ was another major step in time management for the development side. I wonder why I didn’t get the idea earlier. If you see other steps that can be taken to improve time management please let me know.
Probably 85% of the answers I’ve given I find by using the forum/wiki search engine. It not that difficult. Non replies are definitely in order for users that are constantly asking for support but put zero effort into finding their own answers imo.
This will come in handy.
No problem. I was thinking about cleaning up Free Support Princuple a little bit. (Not replacing content, just organizational) And perhaps add a few more links to offsite documentation.
Yes and yes. I could make the signing key statement longer but it might make the table look unsightly and confuse users. That’s why I think a template parameter I can change to my link is better.
Updated Encrypted Email with Thunderbird page. Install thunderbird and enigmail was added. Though it would be best for users to try to install instead of trying to figure out if the packages are installed. Most users would get confused imo.
